Call the Kimberley Experts: 1300 550 144

We are a fully bonded Australian travel agent licensed in the state of Victoria (licence number 33009). The Kimberley Collection is a trading name of Timeless Travel Collection Pty Ltd (ABN 77 142 403 754). Our registered and trading address is Office 4, 122 Para Road, Montmorency VIC 3094.

Responsibility

Products and services are sold by The Kimberley Collection as an agent and wholesaler for airlines, hotels, car rental companies, tour companies, cruise operators and other suppliers providing services, including accommodation and transportation. The Kimberley Collection is not a provider of services and has no responsibility for services provided or not provided by any party. We give and make no warranty or representation regarding the standard of any service or product to be supplied and no person has authority to make any such representation or warranty on behalf of The Kimberley Collection. All tickets, coupons, exchange orders, vouchers and receipts are issued subject to the appropriate tariffs and terms and conditions of sale of suppliers and these terms. They are issued by us as agent and wholesaler only. We have no responsibility, and extend no guarantees for discontinued promotions, airfares or specific holiday products.

Liability

The Kimberley Collection has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, cruise companies, hoteliers, tour operators or any other supplier. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require.

In circumstances where liability of The Kimberley Collection cannot be excluded, such liability is limited to the value of the purchased travel arrangements. The Kimberley Collection reserves the right to decline any booking for any individual on any tour or other service & reserve the right to apply a non-refundable itinerary preparation fee of $150 per person to be credited fully at time of booking confirmation.

Prices and Conditions

Prices and conditions are current at the time of publication but are subject to change without notice. Prices are valid for travel from 1 Apr 17 to 31 Mar 18. Some operators may impose conditions that vary from the conditions stated in this brochure.

Prices listed in this brochure are in Australian dollars and include GST (Goods & Services Tax) where applicable. They do not include transport from the client’s home port to holiday destination and return, items of a personal nature, meals, transfers and existing or proposed taxes and government charges, unless otherwise indicated. All costs are in Australian dollars.

Deposits and Final Payments

A minimum non-refundable deposit of $150 per person is required by The Kimberley Collection within 7 days of confirmation of your booking. Full payment of your holiday cost must be made no later than 45 days prior to travel. The terms and conditions of other suppliers may require payment of a further deposit and full payment earlier than 45 days prior. Bookings made within 45 days of departure will require immediate full payment.

Cruise bookings can require up to a 25% non-refundable per person deposit to be paid as confirmation of the booking, and is required by the cruise operator. In addition, a non-refundable deposit of $150 per person is required by The Kimberley Collection. In some cases cruise operators may require further deposits. All deposits are to be made within 7 days of making the booking. Full payment is required at least 95 days prior to the departure of the cruise.

Deposits are non-refundable in the case of cancellation. Bookings cancelled once final payment has been made are subject to cancellation charges imposed by service providers. Amendments made to a deposited booking may incur a further fee of $55 per person per amendment. Bookings made within 21 days of departure can be levied a $55 per person fee. Any refund on services not utilised on the holiday may incur a $75 per person processing fee plus any cancellation fees charged by the suppliers of the services.

Once a deposit payment is made for your booking, it is deemed that you have read, understood & accepted the terms and conditions for the booking. If you have any queries please contact us before making a booking for any service.

Airfares

Any airfares that are included in your travel are subject to availability and many have special conditions that apply. Many airfares cannot be changed without significant penalties and it is your responsibility to ensure that you are aware of, and accept these conditions, prior to booking. They are available from the carriers’ own websites. Photo Identification (Driver’s License, Passport etc) must be carried by all adult passengers.

Hotel Accommodation

Unless stated otherwise all accommodation prices are based on a twin share basis.

Payment Procedure

We accept payment by cash, direct deposit and cheque. The Kimberley Collection also accepts payment via travel agency payment systems such as Enett and TIAS TIPS. We accept personal cheques subject to clearance, for which 10 days must be allowed. The Kimberley Collection will not incur bank charges associated with transfers. All our prices are in Australian dollars.

Visas

All overseas visitors to Australia (with the exception of New Zealand passport holders) are required to obtain a visa prior to their arrival. This is the responsibility of the traveller.

Travel Insurance

You are strongly recommended to have adequate travel insurance for your trip.